Shipping Policy

Introduction

We are committed to providing a reliable and transparent shipping experience from the moment your order is placed until it arrives at your destination. Every order is prepared with care and processed as efficiently as possible so you can shop with confidence. This Shipping & Delivery Policy explains how orders are processed, estimated delivery timeframes, shipping charges, package tracking, and what to do if you encounter any delivery-related issues.

Please review the information below before placing an order. By completing your purchase, you acknowledge the shipping procedures and delivery expectations described on this page.

Order Processing

Orders are processed during our regular business operations after payment has been successfully received and verified. Most orders are prepared for shipment within 1 business day.

Business days are Monday through Friday and exclude weekends and major holidays. Orders submitted after the daily cut-off time will begin processing on the next available business day.

Before shipment, every order is reviewed to ensure the correct products, quantities, and shipping information have been received. During periods of increased demand, order preparation may require additional time, but we always strive to dispatch purchases as quickly as possible.

Shipping Time

After your order has been prepared and handed to the shipping carrier, delivery generally takes between 2 and 6 business days. Actual delivery dates may vary depending on destination, carrier operations, weather conditions, and other circumstances outside our control.

The estimated delivery period begins after your package has been shipped rather than when the order is placed.

Shipping Cost

Shipping Method	Cost
Standard Shipping	Flat Rate $6.99

The shipping fee is displayed during checkout before your payment is completed. There are no hidden shipping charges after your order has been confirmed.

Delivery Time

Shipping Stage	Estimated Time
Order Processing	1 Business Day
Transit Time	2–6 Business Days
Total Estimated Delivery	3–7 Business Days

The delivery estimates above are provided as general guidelines and are not guaranteed delivery dates.

Cut-off Time

Our daily order cut-off time is 5:00 PM (EST), Monday through Friday.

Orders received before the cut-off time generally enter processing the same business day. Orders placed after the cut-off time, on weekends, or on holidays will begin processing on the next business day.

Shipping Carriers

To provide dependable delivery service, we work with established shipping providers including:

• USPS
• UPS
• FedEx

The carrier used for your shipment is selected based on operational efficiency, destination, and package requirements.

Tracking Orders

Once your order has been shipped, a tracking confirmation will be sent to the email address provided during checkout. Tracking information may require a short period to become active after the package has been scanned by the shipping carrier.

You can use the tracking number to monitor your shipment's progress and receive updated delivery information directly from the carrier.

Delivery Delays

Although we work hard to ensure prompt delivery, unexpected delays can occasionally occur due to factors such as severe weather, transportation interruptions, carrier capacity, local delivery conditions, or seasonal shipping volumes.

If your shipment experiences a delay, we recommend allowing additional transit time while monitoring your tracking information for the latest updates. Our support team is also available if you need assistance.

Lost Packages

If your tracking information indicates that your package has been delivered but you cannot locate it, please:

• Check around your delivery location.
• Ask household members or neighbors if they accepted the package.
• Contact the shipping carrier for additional delivery details.
• Reach out to our customer support team if the package cannot be located.

We will gladly assist in reviewing the shipment and working toward an appropriate resolution whenever possible.

Incorrect Address

Please ensure your shipping address is complete and accurate before placing your order.

If an incorrect or incomplete address is provided, shipping delays, returned packages, or unsuccessful deliveries may occur. We are unable to guarantee address changes once an order has entered processing.

If you notice an error immediately after placing your order, please contact us as soon as possible. We will make every reasonable effort to update the information before shipment.

Returned Packages

Packages returned because of an incorrect address, unsuccessful delivery attempts, or refusal of delivery may require additional handling before reshipment.

Once the returned package has been received, our support team will contact you regarding the available options. Reshipping may require confirmation of the correct delivery address and payment of any applicable shipping charges.

Damaged Deliveries

If your package arrives with visible shipping damage, please inspect the contents as soon as possible.

If any item has been damaged during transit, contact our customer support team promptly and include:

• Your order number.
• A description of the damage.
• Clear photographs of the damaged item.
• Photos of the packaging if available.

Providing complete information allows us to review your request and offer assistance as quickly as possible.

International Shipping

At this time, we do not offer international shipping. Orders can only be delivered to eligible domestic shipping addresses supported by our delivery network.

If international shipping becomes available in the future, this policy will be updated accordingly.

Order Changes

If you need to modify your shipping address or request changes to your order, please contact us immediately after placing your purchase.

Once an order has entered processing or has been transferred to the shipping carrier, changes may no longer be possible.

Order Cancellation

Cancellation requests should be submitted as soon as possible after placing your order.

If the order has not yet entered processing, we will make every reasonable effort to cancel it. Once processing or shipment has begun, cancellation requests may no longer be available.

Contact Us

If you have any questions regarding shipping, delivery, tracking information, or your order, please contact our customer support team.

Email: support@kakuyy.com
Address: 1460 W Ohio St Apt 2F, Chicago, IL 60642, United States

Our support team is committed to providing timely assistance and helping ensure that every order reaches you as smoothly as possible.